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Business Analysis in IT
Why participate in the Business Analysis in IT course? In case you have analytical thinking, well-developed communication and organizational skills, keen interest in understanding...
What you'll gain
- ✓ Business analysis key concepts
- ✓ Stakeholder analysis and management
- ✓ Requirements elicitation techniques
- ✓ Requirements life cycle management
✓ Free consultation · Certificate on completion · Practical learning
Duration
2 months
Format
Offline
Starts
Mar 30, 2026
Certificate
On completion
Payment
Monthly
The BDG ecosystem
More than a course
At BDG, learning continues beyond lessons. You get access to guidance, community, events, spaces, and resources that support your professional growth.
Personal Branding
Learn how to present your skills, build professional visibility, and create a stronger personal brand in your field.
Free Webinars & Seminars
Join free webinars, seminars, and open sessions every month to keep learning, meet experts, and discover new opportunities.
Big Community
Become part of a large professional community of students, graduates, trainers, and industry specialists.
Coworking Spaces
Use BDG spaces for learning, networking, teamwork, and focused work when you need the right environment to grow.
Library
Access useful books, materials, guides, and learning resources selected to support your development.
Who can you become?
Why participate in the Business Analysis in IT course?
In case you have analytical thinking, well-developed communication and organizational skills, keen interest in understanding and improving business processes from zero, you’re welcome to participate in "Business analysis in IT" course which is designed to give fundamental knowledge and prepare you for the future role of a BA. This course is practical and includes real-world case studies, project simulations, and interactive sessions that mirror true business analysis challenges. This approach enhances the learning experience and ensures that students can apply their knowledge effectively. Business analysis essentials course strongly emphasizes effective communication and stakeholder management, teaching students to negotiate, influence, and maintain productive relationships with stakeholders. Additionally, this course is designed based on the standards and practices recommended by the International Institute of Business Analysis (IIBA), ensuring it meets global professional benchmarks and equips students with internationally recognized skills and knowledge. By the end of the course, you will- Understand the fundamental roles and responsibilities of a business analyst.
- Gain the ability to apply various business process modeling and analysis techniques.
- Develop competency in eliciting, documenting, and managing business requirements.
- Acquire skills to effectively analyze and improve business processes.
Our experienced trainer, Lilit Sargsyan, who specializes in business analysis practices within Agile environments, offers a distinctive approach to applying Agile methodologies and Scrum practices in business analysis - preparing students to thrive in dynamic work environments.
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Who is this course for
-
✓
Beginners
Newcomers to the world of business analysis that wish to gain skills to effectively analyze and improve business processes and master a new profession of a BA.
-
✓
Specialists from other fields
Individuals that already have working background in other spheres and are looking to transition into business analysis from other fields.
What you will learn
- ✓Business analysis key concepts
- ✓Stakeholder analysis and management
- ✓Requirements elicitation techniques
- ✓Requirements life cycle management
- ✓Wireframing and prototyping, basic tools
- ✓Business and IT strategy alignment
Program
- The evolving role of Business Analysts in modern IT organizations
- BA impact on business strategy and digital transformation
- Key challenges faced by BAs
- Explore different phases of the SDLC
- BA contribution at each SDLC phase
- Waterfall
- Agile
- Lean
- Scrum roles
- Scrum ceremonies
- Scrum artifacts
- Boards and backlog management
- Business requirements
- Stakeholder requirements
- Solution requirements
- Transition requirements
- Functional requirements
- Non-functional requirements
- Stakeholder identification
- Influence and interest assessment
- Stakeholder mapping techniques
- Engagement strategies
- Communication planning
- Elicitation planning
- Techniques:
- Interviews
- Workshops
- Observation
- Surveys & questionnaires
- Document analysis
- SWOT
- PESTLE
- THE 5 WHYs
- Best practices in requirements documentation
- Common templates and structures
- Requirements lifecycle management
- Requirements traceability
- Prioritization techniques
- Validation & verification
- Quality management principles
- Best practices for Jira hierarchy in requirements management
- Business discovery techniques
- Understanding business needs and pain points
- Problem definition & opportunity assessment
- Business and IT strategy alignment
- Linking business objectives to solution scope
11.1 Business Analysis Diagrams
- Flowcharts
- BPMN diagrams
- UML diagrams
- Introduction to wireframing
- Prototyping fundamentals
- Tools and techniques
- Risk identification
- Risk assessment
- Risk mitigation strategies
- Root Cause Analysis
- Mind mapping
- Use cases and scenarios
- Advanced prioritization techniques
- Cost–benefit analysis
- Proof of Concept (POC)
- Performance measures
- Impact analysis on business processes
- Applying BA techniques in complex environments
- Advanced stakeholder management
- Negotiation skills
- Conflict resolution strategies
- Practical case discussions
Ready to join this course?
Secure your place and take the next step in your professional growth.
Frequently asked questions
Each course is labelled beginner, intermediate or advanced. If you are unsure, book a free consultation and we will help you choose.
Flexible payment options are available for most programs. Contact us to discuss the right plan for you.
We mostly hold trainings with a Project Based Learning approach. Thanks to this approach, the students gain practical knowledge and develop their proficiency in the most efficient way.
After each training the students pass exams. Thus, both students and trainers have the opportunity to clearly assess the effectiveness of the training. Based on the results of the exams the students get certificates.
Upon completion of the training we give certificates to our students. Moreover, those whose performance is above 80% receive certificates of excellence.
We have developed a partner network that includes current best employers. In cooperation with them we do our best to assist our students in finding jobs. This network also helps us to organise internships for our students after the trainings.
Payment for the courses is made after the first lesson until the second lesson, in cash or by transfer. Payment for each stage is made for a fixed amount of 8 lessons.
Our courses are held in 2 main formats: online and offline. We believe that maintaining the format is very important for the effectiveness of the course.
BDG classrooms are technically equipped, and if necessary, we also provide students with laptops.
There is a break during each course, during which you can have a coffee and tea break.
HR consulting is carried out with our Career Development Specialist. With him, you can discuss your CVs, make corrections and finalize them, ready to apply for jobs.
All course materials, including recordings, books provided by trainers and other educational materials, are constantly available to our students during the course.
Individual courses are not currently designed, based on market needs and demands. During group courses, participants are also actively involved in teamwork, develop their communication skills, and learn to work in a team.
There is no age limit as such, as we value the spread of education to all age groups. It is especially important for us that people who already have experience and knowledge and want to acquire a new profession also go into a new educational direction.
Admission to each course is carried out through an interview or a test, or both at the same time. The choice of admission method depends on the requirements and specifics of the course.
We provide technical support to all our students related to the operational work of computers, as well as technical issues. The support is provided by our employee within the framework of the course.
Our team is in constant contact with students to provide the information you need, if necessary.
Certificates
Certificates you can receive
Depending on the course format and results, students can receive one of BDG's certificate types.
- ✓ Verified BDG certificate
- ✓ QR / signature-ready format
- ✓ Armenian & English certificate design
Co-branded
Participation
For students who actively participate in the course learning process.
For active participationCompletion
For students who complete the course requirements and finish the program.
For successful completionExcellence
For students who complete the course with outstanding results and strong performance.
With distinctionHR Drone
A co-branded certificate for selected HR and partner-certified programs.
Co-brandedManagement
Ready to start Business Analysis in IT?
Book a free consultation and reserve your place in the next cohort.
65,000 ֏
2 months · Starts — Mar 30, 2026
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